Privacy Policy

Introduction

This Privacy Policy outlines how Pack8 collects, uses, and protects your personal information when you visit and make purchases on Pack8.com.

Officedeck Technologies Ltd ("we," "us," or "our") is committed to protecting your privacy and ensuring transparency about how we collect, use, and store your personal data. This Privacy Policy outlines our data practices in compliance with the UK General Data Protection Regulation (UK GDPR) and applicable laws.

1. Information & Data We Collect

1.1 Personal Information

• Full name
• Email address
• Phone number
• Shipping and billing addresses

1.2 Payment Information

• Payment details (processed securely through third-party payment providers)
• Transaction history

1.3 Order & Purchase Data

• Products purchased
• Order history, returns, and refunds

1.4 Technical & Usage Data

• IP address
• Browser type and device information
• Website interaction and navigation data (via cookies and analytics tools)

1.5 Marketing & Communication Preferences

• Email subscription status
• Advertising preferences

2. How We Use Your Information

We use your personal data for the following purposes:

• Order Processing: To fulfill, ship, and manage your orders.
• Customer Support: To respond to inquiries and resolve issues.
• Marketing & Promotions: To send promotional emails (if consented).
• Analytics & Website Improvement: To enhance website functionality and user experience.
• Legal & Compliance: To comply with tax and regulatory requirements.

3. Legal Basis for Processing Data

Under UK GDPR, we process your data based on:

• Contractual Necessity: To fulfill purchase agreements.
• Legitimate Interest: To improve business operations and prevent fraud.
• Consent: For marketing communications and non-essential cookies.
• Legal Obligation: To comply with financial and tax regulations.

4. Data Sharing & Third-Party Disclosure

We may share your data with:

• Payment Providers (e.g., Stripe, PayPal) for secure transactions.
• Logistics & Shipping Partners for order fulfillment.
• Marketing & Analytics Services (e.g., Google Analytics, Meta Ads).
• Legal Authorities if required by law.

We do not sell or rent personal data to third parties.

5. Data Retention & Security

We take data security seriously:

• We retain your data only as long as necessary for legal and business purposes.
• Our security measures include encryption, access controls, and secure storage.

6. Your Rights Under UK GDPR

You have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent for marketing at any time.
• Request data portability for your personal information.
• Lodge a complaint with the UK Information Commissioner's Office (ICO).

To exercise these rights, contact us at marketing@pack8.in.

7. Cookies & Tracking Technologies

We use cookies to:

• Enhance website functionality
• Analyze traffic and user behavior
• Personalize marketing campaigns

You can manage your cookie preferences in your browser settings.

8. Updates to This Privacy Policy

We may update this policy from time to time. The latest version will always be available on our website.

For questions, contact us at marketing@pack8.in.